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At CreditExpert.com, we welcome your comments, suggestions and questions. If you are looking for a quick answer to a question, please visit our FAQ Section. For all other inquiries, please feel free to call, e-mail or write us using the contact information below.

Customer Care

General Questions
For general information or product questions contact us at 1-877-284-7942 or send us an email at customerservice@creditexpert.com.

If you would like to cancel your membership, for your security you must call our toll free number at 1-866-252-8811. For your convenience we are open Monday-Friday from 6 a.m. to 6 p.m., Saturday-Sunday 8 a.m. to 5 p.m. Pacific Time.

Please send any correspondence to:
Credit Expert
Attn: Customer Care
PO Box 2390
Allen, TX 75013

Please be aware that ConsumerInfo.com is not a credit bureau and cannot accept correspondence in regards to credit report disputes, security alerts, or credit report freezes. We are also unable to forward correspondence to the credit bureaus. For information on how to dispute information on your credit report, please visit our FAQ section.

NOTE - To achieve the highest level of privacy and security for email and postal mail communications, please do not include your Social Security number or personal account numbers in your message.